Shipping Policy

At Mind and Mode, we’re committed to delivering your orders quickly, securely, and affordably—no matter where you are in the world. Please review our shipping details below:

Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates

  • Within the UK: Free Shipping on all orders.

  • Worldwide (outside the UK): Flat rate of $7.99 per order.

Delivery Timeframes

  • UK Orders: Estimated delivery within 5–7 business days after dispatch.

  • International Orders: Estimated delivery within 7–14 business days, depending on your location.

  • Please note: Delivery times are estimates and may vary due to customs delays, courier service disruptions, or peak seasons.

Order Tracking

  • Once your order is shipped, you will receive an email confirmation with a tracking number to monitor your delivery status.

Customs, Duties & Taxes (For International Orders)

  • For orders outside the UK, customs fees, import duties, or local taxes (if applicable) are the responsibility of the customer. We have no control over these charges and cannot predict their amount.

Shipping Restrictions

  • We currently ship worldwide, but certain countries or regions may have restrictions due to courier limitations. If we cannot ship to your location, we will contact you promptly for an alternative solution or a refund.